Privacy Policy — Restore & Rise Therapy

At Restore & Rise Therapy, I value your privacy and am committed to protecting any personal information you share with me.

This notice explains how your data is collected, stored, and used when you visit my website or contact me about therapy.

1. Who I am

I’m Michelle Kenyon, a UK-based accredited therapist (BABCP, EMDR Association UK) providing psychological therapy and EMDR services.

I am registered with the Information Commissioner’s Office (ICO) as a data controller.

If you have any questions about this policy, you can contact me at:

michelle@restoreandrisetherapy.co.uk

2. Information I Collect

I may collect and store:

Your name and contact details when you make an enquiry or request an appointment.
Any information you choose to share in your enquiry form or email.
Anonymous website usage data (e.g. cookies, analytics) to improve the site experience.

Clinical information shared during therapy is covered by a separate Therapy Agreement and is treated with full confidentiality.

3. How I Use Your Information

Your information is used to:

Respond to your enquiries and arrange sessions.
Maintain contact about appointments or therapy-related matters.
Meet my legal, ethical, and professional obligations.

I do not share your personal data with third parties unless required by law or where there is a serious risk of harm to you or others (in line with my confidentiality policy).

4. How Your Data Is Stored

All records are kept securely in line with GDPR:

Digital notes are stored on encrypted, password-protected systems.
Emails are kept only as long as needed for therapeutic or administrative purposes.
Any paper records are stored securely and destroyed when no longer required.

5. Your Rights

Under UK GDPR, you have the right to:

Request access to the personal data I hold about you.
Ask for corrections or deletion where appropriate.
Withdraw consent for communication at any time.

Requests can be made in writing to michelle@restoreandrisetherapy.co.uk.

6. Cookies and Website Analytics

This website may use cookies or anonymous analytics (such as Wix or Google Analytics) to understand how visitors use the site.

You can disable cookies through your browser settings if you prefer.

7. Updates

This policy may be updated from time to time.

The most recent version will always be available on this page.

8. Contact

If you have concerns about how your data is handled, please contact me first so I can resolve the issue.

You also have the right to raise a concern with the Information Commissioner’s Office: www.ico.org.uk

Restore & Rise Therapy — Preston, Lancashire, UK

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